Retention
Data Retention
How long uploads, outputs, and saved sessions remain available before cleanup.
Default retention
Standard pay-as-you-go accounts keep uploaded subtitle files and generated outputs available for 1 day.
Subscriber retention
Active subscribers keep uploads and generated outputs available for 7 days so downloads stay available for ongoing work.
Saved sessions
Saved summary sessions are removed after 30 days without activity. If you continue a session, the inactivity clock resets from the latest activity time.
Early deletion
If you need earlier deletion, email support@translatemysubtitle.com and include the account email or file details.